{"id":29194,"date":"2026-05-19T02:53:45","date_gmt":"2026-05-19T02:53:45","guid":{"rendered":"https:\/\/cytopep.com\/?page_id=29194"},"modified":"2026-05-19T02:56:22","modified_gmt":"2026-05-19T02:56:22","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/cytopep.com\/fr\/refund-return-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"29194\" class=\"elementor elementor-29194\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-99fb3a6 e-flex e-con-boxed e-con e-parent\" data-id=\"99fb3a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b15962 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1b15962\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Returns<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>If you are not satisfied with your Cytopep product, you can return it to us for a refund within 14 days of receiving the product.<\/p><p>The return policy will not apply if you have already worn the product. Therefore, please keep the status of the product exactly the same as the one received.<\/p><p>If you want to return the product please contact us and we will provide you with the return address and instructions.<\/p><p>Return the product to the address we have provided to you and then provide us with the tracking number.<\/p><p>Please do not use major shipping companies such as DHL, EMS, or FedEx. Use the regular registered mail service to avoid entry problems.<\/p><p>The cost of return shipping is entirely your responsibility.<\/p><p>You should always bear in mind that returning a product to China is not easy and it may happen that the Chinese customs will not accept your return and will return the product to you.<\/p><p>In this case, it could happen that you will have to ship twice and wait a long time.<\/p><p>So before buying, please carefully choose the product and size, in order to avoid the possibility of having to return it.<\/p><p>In any case, we will not be able to provide you with a refund if we have not first obtained the purchased product back.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns If you are not satisfied with your Cytopep product, you can return it to us for a refund within<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29194","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/pages\/29194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/comments?post=29194"}],"version-history":[{"count":4,"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/pages\/29194\/revisions"}],"predecessor-version":[{"id":29198,"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/pages\/29194\/revisions\/29198"}],"wp:attachment":[{"href":"https:\/\/cytopep.com\/fr\/wp-json\/wp\/v2\/media?parent=29194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}